Revised Norms on SPSH/ICSH/CRCs

Revised Norms for Activities at Speed Post Sorting Hubs, Intra-Circle Hubs and Computerised Registration Centre ( CRCs )

Directorate Memo. No. 28-8/2011-D dated 17.01.2013

Item No.	Item of Work	Revised time factor     (in minutes)
01	Switching on and opening of computer by user	2.00
02	Receipt of bag	0.166 rounded to 0.17
03	Examination & opening of bags	0.5
04	Examination of articles received	0.11
05	Scanning of article in receipt	0.04 (25 articles per minute or 1500 per hour)
06	Sorting of articles	0.063 (950 articles per hour)
07	Scanning of article for dispatch	0.04 (25 articles per minute)
08	Generation of list	0.40
09	Closing of bags	1.00
10	Preparation of mail lists	0.20
11	Opening/examination/sorting and preparation of bundles	0.15
12	(i) Dispatch of Mail (ii)Receipt of bag from sorter (iii) Preparation of TBs (iv)Dispatch of mail	1 minute per bag
13	Misc. work/irregularities	10% of total work hours.
14	Clicking shift end and switching off computer by SA/RSA	1.33
15	Supervisor	1 on 6 SAs/RSAs. On less than 6 SAs/RSAs, coefficient of 1.20 hrs. is required to be given on each SA/RSA

Note: Articles for the purpose of CRC include ‘High Value Money Orders (HVMOs).